Terms & Condition

Welcome to the www.callisto.com.pk website. These terms and conditions apply to www.Callisto.com.pk. We reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Content provided on this site is made by our highly professional and dedicated team. Please check these Terms and Conditions of use regularly for updates. By accessing the website at http://www.CALLISTO.com.PK/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

TRADEMARKS AND COPYRIGHTS

All intellectual property rights, whether registered or unregistered, on the website, information content on the website and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code, and software shall remain our property. The entire contents of the website also are protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.

ABUSING ‘CALLISTO’

Please report problems, offensive content and policy breaches to us. We work to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify our team and we will investigate.

LEGAL DISPUTES

If a dispute arises between you and ‘CALLISTO’, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and ‘CALLISTO’ agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as arbitration, as alternatives to litigation.

USE OF THE SITE

You are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited. Certain services and related features that may be made available on the Site may require registration or subscription so you should agree to provide accurate and current information about yourself.

Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account.

USER SUGGESTIONS / SUBMISSIONS

Anything that you submit to the Site and/or provide to us, questions, reviews, comments, submission and suggestions along with related intellectual property rights will automatically become the property of Callisto, We may use or redistribute the submissions and their contents for our advertising purpose and in any way on an unrestricted basis. There is no obligation for Callisto to review the submissions and there is no obligation to keep any submissions confidential.

Generally we collect, hold, use and disclose information for the following purposes:

  • for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms; and
  • to comply with our legal obligations and resolve any disputes that we may have.

PRODUCT & SERVICE DESCRIPTIONS

Callisto products are classy, upscale and versatile  We offers high quality products and focus on a pleasant customer experience helps us get repeat clients, referrals, and builds our reputation.

Photographs, products, artworks, designs, text, graphics, logos and buttons are owned by Callisto and are protected by copyright laws. Colour of the product may vary slightly from the pictures used on the website. All product prices are inclusive of GST (Goods and services tax).

PRICING

We are determined to provide the most accurate value based pricing information on the Site to our users; however, errors may still occur. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. All product prices are inclusive of GST (Goods and services tax).

PLACE

Our website is the most important communication tool, and is a place where our customer learn about our services and make initial Purchase. Callisto has office and warehouse in Lahore, but walk-in customers are unusual. We are providing online shopping and fcaility for Lahoriites can only check products physically by visiting our office. Callisto cannot guarantee product availability.

PROMOTION

Our brand promotion is the way to inform, remind, persuade convincingly, and influence the customers to drive their decision towards purchasing. Callisto promote information related;

•  To features, prices, and special schemes of the brand.
•  Differentiate the product by convincing the customers about the unique features of the brand.
•  Product Giveaways.
•  Customer Referral discount Programs.
•  Promotional Gifts.

NOTICES

We shall send notices to you by email to the email address you provide to ‘CALLISTO’ during the registration process. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by registered email. Notices sent to you by registered mail shall be deemed to have been received by that party three days after the date of mailing.

GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of Pakistan.

Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Lahore and to waive any objections based upon venue.

 COMPLAINTS PROCESS

We hope that you’re pleased with any purchase you’ve made or the service you’ve received from ‘CALLISTO’ and that you’ll never have reason to complain – but if there’s something you’re not happy with, we’d like to put matters right, so please contact us straight away:

BY EMAIL callistoapparel.pk@gmail.com

BY TELEPHONE +92 315 4788813 (Mon to Fri 10am – 5pm)